Melbourne Frequently Asked Questions

How to order our cakes

If you would like to order or enquire about any of our display weddings cakes please scroll down and fill out our Contact Form​.

For Urgent orders please call us on 93751588.

Ideally we would like to have a minimum of 3-6 months to book a wedding cake, although we understand this is not always feasible. On occasion last minute orders may be accommodated, so please do ask.

Please provide as much information as possible in your enquiry, such as the style of cake you are wanting to have and the venue’s address if you require delivery.

Consultations

We will discuss with you which designs will best suit your wedding style & venue.

Should you need to cancel or reschedule your appointment we require at least 48 hours notice so as we can book in other clients if needed.

Payment Process

To secure your booking, we require a 50% deposit for all orders. The remaining balance must be paid at least two weeks before the event. Instalments are also welcome to help ease the financial strain.

Delivery & Collection

Delivery / Pickup charges are quoted individually. We will arrange a time with your venue’s event coordinator to ensure we can deliver and set-up your cake in its final display position. We prefer to deliver wedding cakes due to their structural complexity and set-up at your venue. We will also collect the cake from the venue after the reception has been held. 

Cakes of Distinction does not accept any responsibility once the cake has been set up at the venue.  A photo will be taken once it has been set up then when it is being collected if any damage is evident.

Each display wedding cake hired will include the cost of delivery & setup and pickup after the wedding reception.

Terms and Conditions

The following terms and conditions apply to all confirmed orders.

By paying a deposit you have agreed to all Terms.

FAQ’s

 

Let's discuss your dream cake

Are you considering one of our creatively designed display wedding cakes that will reflect the style of your wedding day? Please fill in our contact form below and we will respond as soon as possible.

Remember, that we will also deliver / pick-up anywhere throughout Melbourne.  Please keep an eye on your Junk folder if you don't hear from us within 48 hours.

Contact Details

03 9375 1588

 

Opening Hours

Weekdays:
10:00am to 4:30pm

Saturday:
09:00am to 11:00am for Pick-Ups
Consultations from 11:00am to 1:00pm

Closed:
Tuesdays and Sundays

Consultations by Appointment Only.

FAQ’s

Please check out our Wedding Cakes for Hire prior to filling in the contact form